Subject: FT - 107C ORGANIZATIONAL BEHAVIOUR

Course Objectives:

The objective of this course is to help students to understand human Behaviour in organizations so that they improve their managerial effectiveness.

Course Contents:

1. Foundations of Individual and Organizational Behaviour:  OB Models, Personality Determinants & Attributes, Values, Job Attitudes, Learning and Learning Theories, Perception - Factors affecting Perception and Cognitive Dissonance theory.
2. Motivation: Needs, Contents & Processes: Maslow's Hierarchy of Needs, Herzberg's Two Factor Theory, ERG theory, Vroom's Expectancy theory, Reinforcement theory and Behaviour Modificaion.
3. Foundations of Group Behaviour: Defining and Classifying Groups, Group Structure and Processes, Process of Group formation, Group Decision Making, Group v/s Team, Team Effectiveness & Decision Making.
4. Leadership: Trait theories, Behavioral theories -- Ohio State Studies, Michigan Studies & Managerial Grid. Contingency theories -- Fiedler's Model, Hersey and Blanchard's Situational theory, Leader-Member Exchange Theory, Path Goal Theory, Charismatic Leadership.
5. Conflict:  Intra-individual Conflict, Interpersonal Conflict, Intergroup Conflict, Organizational Conflict, Transitions in Conflict Thought, Functional v/s Dysfunctional Conflict, Conflict Process, Conflict Management Techniques.
6. Organizational Change and Stress Management:  Forces of Change, Resistance to Change, and Lewin's Three Step Model, Stress Management -- Potential Sources, Consequences & Coping Strategies for Stress.
7. Organizational Culture: Definition, Uniform Cultures, Relevance of Culture, Creating and Sustaining Culture, How Employees Learn Culture.
   

Text Readings:

1. Stephen P. Robbins. " Organizational Behaviour: Concepts, Controversies and Applications ",  New Delhi. Prentice Hall, 9^th Ed.
2. Fred Luthans, " Organizational Behaviour ", New York, McGraw Hill, 8^th Ed.
3. Bill Scott, "The Skills of Communications", Jaicao Publications, Bombay.
4. John W. Newstrom and Keith Davis, "Organizational Behaviour: Human Behaviour at work " New Delhi, Tata McGraw Hill.

Suggested Readings:

1. Upinder Dhar & Santosh Dhar, "Case Method in Management Education: Text and Illustrations ", Excel, New Delhi.